Privacy statement


On this page you will find the privacy statement of Dimo Systems BV. We are located at (5311 PB) Gameren aan de Rondgang 10. We are registered with the Chamber of Commerce under number 65274334.

In this statement we explain which personal data we process about you.

We handle personal data with care. We ensure that the personal information you provide to us is treated confidentially. We do this by checking from time to time whether our services meet the right requirements, both in the field of data security and in the field of compliance with data protection legislation, in particular the European General Data Protection Regulation (GDPR). We are “responsible” within the meaning of the GDPR.

Our processing of personal data falls within the statutory exemption regulations. We are not obliged to appoint a so-called data protection officer. For privacy related questions you can send an e-mail, or contact us via telephone number +31 8853 004 00.

personal data

“Personal data” means any information relating to the personal or material circumstances of an identified or identifiable natural person, also known as a “data subject” within the meaning of the GDPR. This includes details such as your name, address, phone number and email address. You are not obliged to disclose personal data to use our website. In certain cases, we need your name, address and other information so that we can provide you with the services you want. For example, when using contact forms.

Processing of personal data

The personal data that we collect via our website or in a physical manner will only be used for the purposes for which it is provided to us by you. We process this data for the purposes stated in this privacy statement.

  • We process the vast majority of the personal data we process about you because this is necessary to be able to execute any agreement we have concluded with you.
  • In addition, we process your personal data where this is necessary for us to represent our legitimate interest in periodically informing and keeping you informed of our products, services and activities and/or sending our newsletter.
  • In addition, in some situations we are legally obliged to process and store certain personal data, also in connection with administrative purposes.
  • We process and use all (personal) data that you provide to us, for example when sending us an (e-mail) message, when concluding an agreement with us, when filling out a (web) form on our website or when applying for a position with us.
  • In principle, it is possible to visit our websites without providing personal data to us. However, for statistical purposes we process the website through which you came to our website, data about the date and time you visit our website, the pages and parts of the website you visit (how long, how often and in what order), what information you view and what information you up- or download from the website. We collect this data so that we can optimally tailor the content of the website to the wishes and needs of the users of our website. We may retain the non-identifiable information collected by us for future use and may also pass it on to third parties. For more information about the use of cookies, please refer to our cookie policy.

This concerns data such as salutation, first and last name, company name, (office and/or delivery) address, telephone number(s), e-mail address, payment details, username, VAT number and other data, insofar as they are requested and provided. You decide for yourself what data you provide to us, but some data is required to be passed on to us.

Special personal data

We have no intention of collecting special personal data. Not in a physical sense, but also not via our website. These are data that are (may) be sensitive. This concerns, for example, data on a person’s race, religion or health. Only when we would need special personal data in order to comply with legal obligations or if you have given your explicit consent, we will request and process them.


We offer a newsletter, with which we inform interested parties about news about our activities. Your email address will only be added to the list of subscribers with your explicit consent. Each newsletter sent by us contains a link with which you can unsubscribe (opt-out) and a link with the possibility to adjust your data. When you have provided your personal data for the purposes of receiving the newsletter, your personal data will be stored for as long as you wish to receive our newsletter. The newsletter file is not shared with third parties. You can unsubscribe from the newsletter by sending an e-mail to

Storage of data

We do not store your personal data longer than necessary to achieve the purposes for which your data is collected. This means, for example, that we do not store your data longer than necessary for the provision of our services or products and/or the performance of an agreement concluded between us. When you unsubscribe from the newsletter, we will delete your personal data immediately. If you have applied for a position with us, your personal data will be deleted after you have asked us to do so, or four weeks after the application procedure has ended. Of course, you can always ask us to delete the personal data you provide to us. We will comply with your request, unless this is contrary to a legal retention period, technical or organizational requirements or other legal obligations, which we must comply with.

Emails we send to you store data that informs us whether you have received the e-mail, has opened it and on which links you may have clicked.

Provision to third parties

The (personal) data collected by us is necessary to achieve the purposes described above. Only if the provision of this data to third parties is necessary for the execution of the aforementioned purposes or when we are contractually or legally obliged to do so, we make your data available to these third parties. For example, you can think of – only if applicable – credit bureaus, delivery partners, repairers or suppliers. These ‘processors’ within the meaning of the GDPR act under our responsibility and may only use this data to provide a service on our behalf. We conclude a processing agreement with those third parties, where this is required. Your personal data will not be passed on or sold by us to other organisations for commercial purposes. In principle, your personal data will only be processed within the European Economic Area (EEA). If and to the extent that your personal data is processed outside the European Economic Area (EEA), the provision of your personal data will only take place to processors in third countries that have an adequate level of protection, in accordance with the list drawn up for this purpose by the European Commission.


We handle the processing of your personal data with the utmost care. We continuously take measures to protect your data against loss or any form of unlawful processing. For example, we use encrypted communications and secure connections where necessary. In addition, we take the necessary measures with regard to (also physical) access security. With all measures we have taken, we strive for an appropriate level of security.

Right to access, correct and delete personal data

You can receive information free of charge at any time about the data stored by us about you, about its origin and recipient and about the purpose of data processing. In addition, you have a legal right to rectification, blocking and deletion of your personal data. You can make a request for inspection, correction or deletion to us, by sending an e-mail to We will respond to your request as soon as possible, but within one month. In addition, you can withdraw the consent given to us for the collection and storage of your personal data at any time by sending us an e-mail. To verify your identity, we ask you to send a copy of your identity on which your BSN number and passport photo have been made invisible.

If you feel that we do not handle your personal data with care, please contact us at the contact details provided above. In addition, you have the right to file a complaint with the Dutch Data Protection Authority.

Disclaimer for the content of linked external sites

This privacy statement does not extend to the use of external links that may be included on our website. We have no control over other website providers’ compliance with data protection and security features. For this purpose, we refer you to the websites of the respective providers for information about their own privacy policy.

Cookies and cookie politics

We use functional, analytical and tracking cookies on our website. A cookie is a small text file that is sent to your computer when you visit a website.

Cookies collect information that is necessary for the proper functioning of our website. We place functional cookies to make our website more user-friendly for visitors. We also use analytical cookies to analyse, for example, visitor statistics and tracking cookies, with which we gain insight into the surfing behaviour of visitors to our website, for example. Information collected by us may be stored for future use.

In addition to cookies, we also use similar technologies such as pixel tags, clear gifs and web beacons, to remember your preferences, personalize your experience on our sites, tell us which parts of our websites are visited, help us measure the effectiveness of campaigns and give us insight into user interactions and the user base as a whole , so that we can improve our communication and products.

According to the law, we may store cookies on your device if they are strictly necessary for the functioning of the site (these are functional cookies). For all other types of cookies, we need your consent. Some cookies are placed by third-party services displayed on our website. When you visit our website, a notification is displayed to accept cookies and more information is given about the cookies in question.

If you choose not to accept cookies or set your browser so that it does not accept cookies, you may experience problems while browsing our website. We use (tracking) third-party cookies, such as Google, Microsoft, Facebook, Instagram, LinkedIn and Hotjar.

Changes to this privacy statement

We reserve the right to amend this privacy statement. Changes will be published on this web page. This privacy statement was last amended on 15 July 2020.